Privacy Policy

Last Updated: July 4, 2026

At Hindustan Bio Fertilizers, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.hindustanbiofertilizers.com, place an order, or interact with our services.

By accessing or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue using our Website.

1. Who We Are

This Website is owned and operated by:

Hindustan Bio Fertilizers
Sahrawat Patti, VPO Bithmara
Hisar, Haryana – 125113
India
Phone: +91-92153-29029
Email: hindustanbiof@gmail.com
Website: www.hindustanbiofertilizers.com

2. Information We Collect

When you use our Website or place an order, we may collect the following information.

Personal Information

This may include:

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• State and PIN Code

This information helps us process and deliver your orders and communicate with you regarding your purchases.

Order Information

When you place an order, we collect details such as:

• Products purchased
• Order value
• Order history
• Payment status
• Delivery information

This information enables us to fulfill your orders and provide customer support.

Payment Information

Payments made on our Website are processed securely through trusted third-party payment gateways.

We do not store your:

• Credit Card Number
• Debit Card Number
• CVV
• UPI PIN
• Net Banking Password
• Banking Login Credentials

Payment information is handled directly by the payment gateway in accordance with its own security and privacy standards.

Technical Information

When you browse our Website, we may automatically collect certain technical information, including:

• IP Address
• Browser Type
• Device Type
• Operating System
• Pages Visited
• Time Spent on the Website
• Referral Source

This information helps us improve website performance, security, and user experience.

3. Cookies

Our Website may use cookies and similar technologies to:

• Remember your preferences.
• Improve website functionality.
• Understand visitor behaviour.
• Measure website performance.
• Enhance your browsing experience.

You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the Website.

4. How We Use Your Information

We use the information we collect to:

• Process and confirm your orders.
• Deliver products to your address.
• Provide customer support.
• Respond to your enquiries.
• Send order updates and shipping notifications.
• Improve our products and services.
• Maintain website security.
• Detect and prevent fraud.
• Comply with legal obligations.

Where you have chosen to receive promotional communications, we may also send information about new products, offers, or updates. You can opt out of such communications at any time.

5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only when necessary with trusted service providers, such as:

• Payment gateway providers
• Courier and logistics partners
• Technology and website hosting providers
• Customer support service providers
• Professional advisors where required
• Government authorities or regulators when legally required

These parties receive only the information necessary to perform their services on our behalf.

6. Data Security

Protecting your personal information is important to us.

We use reasonable administrative, technical, and organizational measures to safeguard your information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Process your orders.
• Provide customer support.
• Maintain business records.
• Meet legal, accounting, and tax obligations.
• Resolve disputes.
• Enforce our agreements.

Once the information is no longer required, it will be securely deleted or anonymized, unless we are legally required to retain it.

8. Marketing Communications

With your consent, we may send you updates regarding:

• New product launches
• Agricultural information
• Promotional offers
• Seasonal discounts
• Company announcements

If you no longer wish to receive marketing communications, you may unsubscribe using the instructions provided in the communication or contact us directly.

Please note that even if you opt out of marketing messages, we may still send important transactional communications related to your orders.

9. Third-Party Websites

Our Website may contain links to third-party websites for your convenience.

These websites operate independently and have their own privacy policies. Hindustan Bio Fertilizers is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external websites you visit.

10. Children's Privacy

Our Website is intended for use by adults.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information from a minor has been submitted without appropriate authorization, we will take reasonable steps to delete it.

11. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, where legally permissible.
• Withdraw consent for certain processing activities.
• Object to certain uses of your information.
• Raise concerns about how your information is handled.

To exercise any of these rights, please contact us using the details provided below. We may request reasonable verification of your identity before processing your request.

12. Compliance with Law

We may disclose your personal information if required to do so by law or in response to valid requests from government authorities, courts, law enforcement agencies, or regulatory bodies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or privacy practices.

Any changes will be posted on this page along with the updated "Last Updated" date.

Your continued use of the Website after such updates constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

Hindustan Bio Fertilizers
Sahrawat Patti, VPO Bithmara
Hisar, Haryana – 125113
Phone: +91-92153-29029
Email: hindustanbiof@gmail.com
Website: www.hindustanbiofertilizers.com
Business Hours: Monday to Saturday 9:00 AM – 6:00 PM (IST)

We are committed to handling your personal information responsibly and maintaining the trust you place in Hindustan Bio Fertilizers.