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Terms & Conditions

The terms that govern your use of our website and your purchase of CarbonPlus.

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Last Updated: July 4, 2026

Welcome to Hindustan Bio Fertilizers. These Terms & Conditions ("Terms") govern your access to and use of www.hindustanbiofertilizers.com ("Website") and the purchase of products offered through the Website. By visiting our Website, creating an account, placing an order, or using any of our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using the Website.

These Terms are intended to provide a transparent understanding of your rights and responsibilities when purchasing products from Hindustan Bio Fertilizers.

1. About Us

The Website is owned and operated by Hindustan Bio Fertilizers, a sole proprietorship engaged in the manufacturing, marketing, and sale of agricultural products, including soil conditioners and related products.

Business Details

Hindustan Bio Fertilizers
Sahrawat Patti, VPO Bithmara
Hisar, Haryana – 125113
India
Phone: +91-92153-29029
Email: hindustanbiof@gmail.com
Website: www.hindustanbiofertilizers.com
GSTIN: 06ESYPS3310F1ZF

2. Acceptance of Terms

By accessing this Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions along with our:

Privacy Policy
Shipping & Delivery Policy
Cancellation & Refund Policy
Payment Policy
Disclaimer

These policies together govern your relationship with Hindustan Bio Fertilizers.

3. Eligibility

To purchase products from our Website, you must:

Be at least 18 years of age.
Be legally capable of entering into a binding contract under applicable Indian laws.
Provide accurate and complete personal information during registration or checkout.

If you are placing an order on behalf of a business, organization, or institution, you confirm that you are authorized to do so.

4. Website Usage

You agree to use this Website only for lawful purposes.

You shall not:

Violate any applicable law or regulation.
Attempt unauthorized access to our systems.
Upload viruses or malicious software.
Use automated tools to scrape or copy Website content.
Interfere with Website security or functionality.
Misrepresent your identity or provide false information.
Engage in fraudulent or abusive activities.

Any misuse of the Website may result in suspension or permanent restriction of access.

5. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, labels, images, and usage information displayed on the Website are accurate and up to date.

However:

Product packaging may change without prior notice.
Product images are for illustrative purposes.
Actual color, packaging design, or labeling may vary slightly.
Product availability is subject to stock.

Certain products sold by Hindustan Bio Fertilizers are intended for agricultural use only and should be used strictly according to the instructions provided on the packaging.

6. Product Performance

Agricultural outcomes depend on several factors beyond our control, including:

Soil condition
Water quality
Climate
Crop variety
Irrigation practices
Farming methods
Pest and disease pressure
Weather conditions

For this reason, we cannot guarantee:

Specific crop yield
Faster growth
Disease resistance
Higher profits
Uniform results across different farms

Customers are encouraged to follow recommended application practices and seek agricultural advice where appropriate.

7. Pricing

All prices displayed on the Website are in Indian Rupees (INR).

Unless otherwise stated:

Prices include applicable GST where required.
Shipping charges, if applicable, will be displayed during checkout.
Promotional prices may be available for limited periods.

We reserve the right to:

Correct pricing errors.
Update prices without prior notice.
Withdraw promotional offers at any time.

The price charged for your order will be the price shown at the time your order is successfully placed.

8. Orders

Placing an order on the Website constitutes an offer to purchase our products.

An order is considered accepted only after:

Payment is successfully received (for prepaid orders), or
The order is confirmed by our team (for Cash on Delivery where available).

We reserve the right to refuse or cancel orders in circumstances including, but not limited to:

Product unavailable
Incorrect pricing
Technical errors
Payment issues
Suspected fraud
Duplicate orders
Incorrect customer information
Delivery restrictions

If payment has already been received for a cancelled order, an appropriate refund will be processed in accordance with our Cancellation & Refund Policy.

9. Account Responsibility

If you create an account on our Website, you are responsible for:

Maintaining the confidentiality of your login credentials.
Restricting unauthorized access to your account.
Keeping your personal information updated.
Informing us immediately if you suspect unauthorized use.

You are responsible for all activities carried out through your account.

10. Payments

We accept payment through secure third-party payment gateways.

Available payment options may include:

UPI
Debit Cards
Credit Cards
Net Banking
Wallets
Cash on Delivery (where available)

Payment processing is handled by trusted payment service providers.

Hindustan Bio Fertilizers does not store your complete debit card, credit card, CVV, or banking credentials on its servers.

11. Shipping and Delivery

Orders are shipped across eligible serviceable locations in India.

Estimated delivery timelines are provided during checkout.

While we make every effort to dispatch orders promptly, delivery may be affected by:

Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Courier delays
Government restrictions

Delivery dates are estimates and should not be treated as guaranteed delivery commitments.

Detailed information is available in our Shipping & Delivery Policy.

12. Inspection upon Delivery

Customers are requested to inspect the package immediately upon delivery.

If you notice:

Damaged packaging
Leaking product
Wrong product
Missing items

please contact our customer support as soon as possible, preferably within 48 hours of delivery, along with photographs and order details.

13. Cancellation and Refunds

Cancellation and refund requests are governed by our separate Cancellation & Refund Policy.

Generally:

Orders may be cancelled before dispatch.
Once dispatched, orders may not be cancelled except where required under applicable law or expressly approved by us.
Opened or used agricultural products are generally not eligible for return due to quality and safety considerations.
Eligible refunds will be processed to the original payment method after verification.

Please refer to our Cancellation & Refund Policy for complete details.

14. Product Usage

Customers agree to use products:

Only for their intended purpose.
According to the instructions printed on the packaging.
Following recommended dosage and application methods.
In compliance with applicable agricultural regulations.

Improper handling, misuse, over-application, mixing with incompatible products, or failure to follow usage instructions may affect product performance and may void eligibility for replacement or refund.

15. Customer Responsibilities

By placing an order, you agree to:

Provide accurate delivery information.
Ensure someone is available to receive the shipment.
Store products according to recommended conditions.
Read product labels before use.
Use products responsibly.

Customers are responsible for ensuring that products purchased are suitable for their intended agricultural use.

16. Intellectual Property

All content available on this Website, including but not limited to:

Logos
Brand names
Product names
Images
Product labels
Text
Videos
Graphics
Icons
Layout
Designs
Documents

is owned by or licensed to Hindustan Bio Fertilizers and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, published, distributed, or commercially used without our prior written permission.

17. Third-Party Links

The Website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their:

Content
Privacy practices
Products
Services
Accuracy

Accessing third-party websites is entirely at your own discretion.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Hindustan Bio Fertilizers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to:

Website use
Product use
Delay in delivery
Crop performance
Business interruption
Loss of profits
Loss of opportunity
Data loss

Our maximum liability, if any, shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under Indian law.

19. Force Majeure

We shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fire
Earthquakes
Pandemic or epidemic
Government restrictions
War
Civil disturbances
Labour strikes
Transportation disruptions
Internet failures
Power outages

Performance of our obligations will resume as soon as reasonably practicable.

20. Indemnification

You agree to indemnify and hold harmless Hindustan Bio Fertilizers, its proprietor, employees, representatives, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

Your misuse of the Website.
Your violation of these Terms.
Your infringement of any third-party rights.
Your unlawful use of our products.

21. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using the Website, you consent to such collection and use of your information as described in that policy.

22. Electronic Communications

By placing an order or contacting us electronically, you consent to receive communications from us through:

Email
SMS
WhatsApp (where applicable)
Telephone
Website notifications

These communications may relate to:

Order confirmation
Shipping updates
Customer support
Service announcements
Transactional notifications

23. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

24. Jurisdiction

Any dispute arising out of or relating to these Terms, the Website, or any purchase made through the Website shall be subject to the exclusive jurisdiction of the competent courts located in Hisar, Haryana, unless otherwise required by applicable law.

25. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business practices, legal requirements, or Website functionality.

The updated version will be published on this page with the revised "Last Updated" date.

Continued use of the Website after such changes constitutes acceptance of the updated Terms.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to remain in full force and effect.

27. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping & Delivery Policy, Cancellation & Refund Policy, Payment Policy, and Disclaimer, constitute the complete agreement between you and Hindustan Bio Fertilizers regarding the use of the Website and the purchase of products.

28. Contact Us

If you have any questions regarding these Terms & Conditions or require assistance with your order, please contact us:

We value your trust and appreciate the opportunity to serve you. Our goal is to provide quality agricultural products, transparent business practices, and responsive customer support to farmers, dealers, distributors, and all our valued customers across India.